Media Master LLC strives to be the best in the business - we built our reputation on being able to do that which other companies can not. To achieve our goal, we have to hire the best and we do just that. Our hand-picked team members combined with our excellent customer service means you never have to worry about the quality of service you will receive.
Before your transition ever begins you will form a relationship with one of our project leaders. These men and women are the best in their fields. They will work with you one on one to find out what services you want and the most cost efficient way for you to receive them. They will custom tailor a plan to meet the specific needs of your property and work with you on a time line to turn those plans into a reality. In addition to your project lead you will also be given access to the additional members of our administration team. These members will help you throughout your entire process from start to finish with everything you need to help your transition run as smoothly as possible.
When you select Media Master to complete the installation of your new flat panel TVs or your state of the art High Definition DirecTV Free-To-Guest system you can rest assured you are hiring the best in the business. We have 25 highly trained project managers who have an average of 15 years of on the job experience. The men and women on their crews are equally as talented and trained providing you with a top notch installation crew. All of our team members have to pass a rigorous background check and random drug screenings. They carry ID badges and wear Media Master shirts to help clearly identify to your guest who they are.
Our policy is to never leave a property until you are 100% satisfied with each aspect of the installation. We will spend the extra time needed to ensure that the quality of service you receive is above and beyond that which others in our field offer.
Media Master has a 24/7 customer support line in place to ensure that you receive the fastest response time to all of your support needs. For those who choose our HD FTG DirecTV systems we utilize state of the art monitoring equipment that enables us to easily dial into your system remotely to fix most any issue that may occur. If a site visit is required we can typically dispatch a certified technician out in as little as 24 hours. Our goal is to provide our customers the maximum amount of "on" time possible.
